FAQ

Emergency Call - 24/7
  • +44 7383 757275
02.

Frequently Asked Questions

Welcome to our FAQ section for property installation and maintenance services! Here, we’ve gathered the most common questions to help you find answers quickly. If your question isn’t answered here, please feel free to contact us directly.

01.

General Questions

We have been proudly serving the London area for years, providing high-quality home improvement and maintenance services.

We distinguish ourselves through our commitment to quality craftsmanship, excellent customer service, and attention to detail. Our team is dedicated to exceeding client expectations on every project.
 
 
Yes, we stand behind the quality of our workmanship. We offer warranties on labor and materials used, ensuring your satisfaction and peace of mind.
 

We accept various payment methods including credit/debit cards, bank transfers, and cash. Payment terms will be discussed and agreed upon before commencing work.

 Whenever possible, we prioritize eco-friendly materials and practices to minimize our environmental footprint and promote sustainability.
 
Yes, we can provide references and showcase examples of our completed projects upon request. Visit our portfolio page for more details.
 

Services Info

We offer a comprehensive range of services including plumbing, electrical installations, roofing, landscaping, kitchen and bathroom installations, painting and decorating, flooring installation, and more.

You can schedule a service by contacting us via phone, email, or through our online booking form. We will promptly respond and arrange a convenient appointment time.
 

We serve all the property installations and maintenance services in the  North and North west of  London . Contact us to confirm availability in your location.

Yes, we offer free estimates for all our services. Contact us to schedule a consultation and receive an accurate quote.
 
Yes, all our technicians are fully licensed, insured, and undergo regular training to ensure they meet industry standards.
 

We prioritize safety at all times. Our technicians follow strict safety protocols and use appropriate protective equipment to ensure a secure working environment.

Absolutely! We offer professional planning and design services to help you achieve your vision for home renovations, extensions, and more.
 
We provide maintenance tips and recommendations tailored to each service we offer. Our goal is to help you preserve the longevity and efficiency of your home improvements.
 
03.

Emergency Questions

Yes, we provide emergency services for urgent issues such as plumbing leaks, electrical faults, and heating system failures. Contact us for immediate assistance.
 

An emergency situation includes severe plumbing leaks, electrical faults, complete HVAC system failures, roof damage causing leaks, and any other issue that poses a risk to your property or safety.

We strive to respond to all emergency calls within an hour. Our team is available 24/7 to provide prompt assistance.
 
In a plumbing emergency, shut off the main water valve to prevent further flooding and avoid using any electrical appliances near the water. Then, contact us immediately for assistance.
 
 In an electrical emergency, turn off the main power supply if it is safe to do so. Avoid touching any electrical equipment or wiring. Contact us immediately for professional help.
 
 If your heating system fails in winter, use alternative heating sources such as space heaters or warm blankets. Avoid using gas ovens or stoves for heating. Contact us immediately for emergency repair services.
 
Emergency services may incur additional charges due to the immediate response required and the urgency of the situation. We will provide a detailed estimate before commencing any emergency work.
 

Yes, if an immediate repair isn’t possible, we provide temporary solutions to mitigate damage and ensure safety until a permanent fix can be implemented.

For emergencies outside of business hours, please call our 24/7 emergency hotline at +44 7383757275. Our on-call team will respond promptly to your urgent needs.

If you smell gas, immediately evacuate the property and avoid using any electrical switches or open flames. Once you are safely outside, call the National Gas Emergency Service on 0800 111 999, and then contact us for further assistance.

Regular maintenance and inspections can help prevent emergencies. We offer maintenance plans tailored to your needs to keep your property systems in optimal condition and identify potential issues before they become emergencies.

Quick Service On Emergency Call - 24/7

At ALP, we understand that emergencies can happen at any time. That’s why we offer rapid response services around the clock. Our team is available 24/7 to address any urgent property installation or maintenance issues, ensuring your peace of mind and minimizing disruption to your daily life. With our swift and efficient service, you can count on us to be there whenever you need us most.

  • +44 7383 757275